Global Capability Center (GCC) Solutions

As businesses expand globally, the need for centralized, scalable, and efficient operations becomes critical. Belmohn Infotech helps organizations establish and manage Global Capability Centers (GCCs)—strategic hubs that consolidate key business functions such as IT, finance, HR, R&D, and customer service. Our expertise enables companies to achieve cost efficiency, streamlined operations, and enhanced innovation while maintaining global compliance.

Our Approach: The Build-Operate-Transfer (BOT) Model

Our BOT model provides a structured and risk-free way to set up, manage, and transition a fully operational GCC:

Build – We handle the end-to-end setup of your GCC, including location selection, infrastructure planning, recruitment, and technology implementation.

Operate – Our experts manage day-to-day operations, ensuring that processes run efficiently while optimizing costs and performance.

Transfer – Once the GCC is fully operational and aligned with business objectives, we transition it to your in-house team for long-term sustainability.

Comprehensive GCC Services

 IT Support & Development

A well-functioning IT backbone is crucial for global business operations. We provide:

Infrastructure Management – Ensuring robust networking, cloud, and cybersecurity solutions.

Software Development & Maintenance – Custom enterprise applications, automation, and software upgrades.

IT Helpdesk & Support – 24/7 technical assistance to ensure business continuity.

 Finance & Accounting

Efficient financial management is the backbone of a successful GCC. We help businesses:

Streamline financial operations for improved efficiency and transparency.

Ensure compliance with international accounting standards (GAAP, IFRS).

Automate financial reporting & audits to enhance accuracy and efficiency.

Human Resource Services

Attracting, managing, and retaining top talent is vital for global success. Our HR solutions include:

Talent Acquisition & Onboarding – Recruiting skilled professionals for your GCC.

Payroll & Benefits Administration – Ensuring compliance with local labor laws and global HR best practices.

Workforce Optimization & Engagement – Implementing employee satisfaction and retention strategies.

Research & Development (R&D)

Innovation is a key driver of business growth. Our R&D support services help businesses:

Develop new technologies for a competitive edge.

Establish innovation labs for product and process improvements.

Leverage AI, ML, and analytics for data-driven decision-making.

 Customer Service & Support

Delivering seamless, high-quality customer service is crucial for brand reputation and customer retention. We offer:

AI-Driven and Human-Led Customer Support – Combining automation with human expertise.

Omnichannel Support – Integrating voice, email, chat, and social media interactions.

Customer Experience Enhancement – Optimizing service delivery through analytics and feedback loops.